After Sales Support
At NRG Fitness we recognise that having equipment in peak working condition is the key to ensuring long-term business success.
We have invested resources into developing an efficient and effective service. In the Auckland region we have an employed technician on the road. Around the rest of New Zealand we contract in the best service technicians we can find in each region and we carry a large amount of spare parts in our Auckland Distribution Centre. Each of them has received training from the technicians at Cybex and Matrix.
We regularly bring technical staff to New Zealand to keep our technicians right up to date. Technicians around the country have access to the manufacturers service portals for quick diagnostics.
While they are all great guys, we hope you don’t have to see them too often – our gear is pretty reliable.